1. I CHANGED MY MIND. CAN I CANCEL MY ORDER AND GET MY MONEY BACK PLEASE?
We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us quickly after making the order, we can cancel your order and refund your money!
2. CAN I RETURN AN ITEM FOR A FULL REFUND?
Yes, Please inform us within a 14 DAYS OF RECEIVING. In that case, please contact us at firstname.lastname@example.org, where we would be happy to help you.
3. CAN I EXCHANGE AN ITEM FOR A LARGER OR SMALLER SIZE?
Yes, we have two options for resizing options for first time buyers. Please feel free to email@example.com
4. DAMAGED ITEMS?
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
5. WRONG SIZE?
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps a